Home support service
We have a team of highly qualified professionals available 365 days a year for a fast and effective response. Through a comprehensive diagnosis performed by healthcare professionals, we analyze your profile and propose a personalized plan for each individual.
Through a careful selection process, we ensure the best professional for each client, taking into account their needs and desires. Throughout the intervention, if necessary, we will be available to make any necessary adjustments to adapt the tasks to the individual and family's needs.
Our team of caregivers completes mandatory training within the Hug Group to ensure we always provide the best service.
Discover our home support services:


Internal service
With this service, you have a specialized Hug caregiver at your side 24 hours a day, trained to meet all your needs, including daily hygiene, meal preparation, grocery shopping, companionship, and medical care.
Suitable for:
Dependent users, those recovering from an incident, Alzheimer's, Parkinson's, cancer patients, among others.
External service
With this service, you can request as much service time as you deem necessary, including hygiene, cleaning, meal preparation, medical appointments, shopping, and companionship.
Suitable for:
Semi-dependent, independent, convalescent users, among others.


Personal hygiene
In this service we take care of your daily hygiene, bathing, diaper changing, oral hygiene and body hydration lasting approximately 1 hour.
Suitable for:
Semi-dependent and dependent users.
Advantages of hiring Hug
Exclusive diagnosis with a 360 plan
Geriatric stores with various products for the well-being of the elderly
Service network, from cleaning to managing bureaucratic processes
Hug Certification: mandatory and ongoing training for our employees
Invoices are tax deductible and VAT exemption for home support services
Available 24 hours a day / 7 days a week
What they say about us
Suely Diaz Susu
Responsible and super loving with customers and employees.
Miguel Lambin
Great customer service, helpful in clarifying any doubts, and guiding the customer to find the item that best suits their needs.
Pedro Lopes
Excellent technical team.
Bruno Jacinto
Be careful at all costs
Ana Paula Ferreira
Excellent service and support.
I really recommend it.
Catarina Mata
I only have one word: Wonderful!!
Keep up the good work.
Anabela Antunes
Responsibility, friendliness, quality and efficiency
Adelaide Calvo
Sense of responsibility and affection
